Testimonials
Only the best mortgage professionals actually provide the personal service
they promise. Individual solutions for individual needs.
Thank you for your friendly and professional advice and assistance regarding
our recent refinance of our home loan. It was obvious to us that you take
pride in your profession, and we thank you for taking the time to provide us
with a refinance package that not only suited our personal home loan needs,
but set us up to be able to take advantage of future funds for an investment
property.
You were patient with us and did your best to be able to answer any
questions that we posed during the process.
We were also extremely happy with the information you provided to us with
respect to investing in real estate. We are particularly satisfied with your
strategic approach to investing, which included using your own personal
examples of wealth building in property, which allowed us to see that, it
really does work – and not just wonder about some theoretical presentation.
We would not hesitate to recommend your services to any of our friends.
M. & L. G. - Cranebrook.
Again, another great broker deal carried out by our favourite Broker.
I must also let you know that Vanessa and I are extremely grateful for your
help in consolidating our finances since our first meeting a few years ago.
Prior to this, as you know, our portfolio was not being managed correctly
because we were constantly dealing with Banks and Brokers that had no
follow-through work ethics and/or interest in our portfolio. I know,
first-hand, the hassle of dealing with 'bad' Brokers as I used to spend
personal time following up on finance deals to ensure that settlement
occurred on time.
From our first finance deal with you, large or small, to this recent
transaction you have always exceeded our expectations for services as you go
'that extra mile' to ensure smooth and seamless finance settlements for us.
In short, brilliant and reliable service.
I actually look forward to new finance deals knowing that you are at the
helm.
Thanks.
A. & V. D. - Perth
Don’t say “it was nothing” because it meant everything to me. You did such a
wonderful job. I couldn't have asked for anything, you provide a wonderful
friendly personal touch. Thank you.
A. T. - Penrith
Thank you for your help once again. Not only have you helped us out again
but you have helped my daughter Kelly and her partner Tony achieve their
first home.
D. & G. J. - St Clair
A mortgage professional who knows their products
can always find the best deal for you.
The service I received from Pauline when I was refinancing my home loan was
outstanding! I was comfortable in knowing that Pauline knew her products
well, and could explain the pro’s & con’s of my situation and the choices I
had, in terms that I could easily understand. It was lovely to deal with
someone so pleasant & willing to assist every step of the way. I would not
hesitate to recommend her services to others, & in fact I have already done
so! Thanks Pauline, I couldn’t have done it without you.
S. M. - Prestons
I was grateful for the help from Pauline and her staff. Always having a
finger on the pulse of any matters that needed my attention. I have already
recommended Pauline to a couple of my friends.
Y. T. - Hazelbrook
I found Pauline to be organised, knowledgeable & friendly. Pauline helped me
to compare different loans and determine which would best suit my needs. She
guided my decision with her experience of the different lenders.
I was most impressed with Pauline’s fantastic communication. She kept me
well informed of progress and responded promptly to any queries I had. There
were some complications with my settlement due to a deceased estate and
Pauline was very patient and supportive. She also endeavoured to follow up
matters from her end to keep me reassured.
Thankyou for a very positive experience, I look forward to our future
relationship.
D. S. - Cambridge Park
Just a quick note to say thank you for your services. The enthusiasm and
knowledge of your products has certainly made the refinance of our finances
so much easier and also allowed our business to expand. We felt very
comfortable working with you and would recommend your services to anyone.
Once again thank you so much for your time and effort. I look forward to
keeping in touch and letting you know how our business is going.
M. & T. D. - Glenmore Park
We take pride in our work. It’s our pleasure to take care of
all of the hard work for you, saving you time and money.
I cannot thank you enough for all your hard work, time and energy you have
put into helping me. Your personal service and friendly face made me feel
assured everything will work out in the end despite any delays! I hope you
do very well with your business as I would certainly recommend you to
others. Thanks Again.
A. H. - Penrith
We would like to thank you Pauline for all the help you gave us in
understanding the loan and knowing that you are only a phone call away if we
need any assistance in anything, and as for your Household Folder you kindly
gave us, it has at last got me into a pattern with our papers. Our thanks
once again.
J. & N. M. - Wallacia
Using Pride Mortgage Services, for my financial needs was a hassle and
stress free experience. I found Pauline to be very friendly and
knowledgeable of the different products available to best suit my needs.
Pauline was very prompt in passing on the progress of my refinance
application. Along with her coordination with the other parties involved in
my situation, Pauline was able to forecast a timeslot and inform me every
step of the way. Thank you Pauline and Pride Mortgage Services!
C. L. – Werrington
I would like to sincerely thank Pauline and staff from Pride Mortgage
Services for all the help and support I received whilst purchasing my new
home. Before I was referred to Pauline, I could honestly say I was in (what
I could see) the worst situation possible. As a first home buyer, I had
originally put my trust and faith in another firm, who I assumed were doing
what was in my best interests. I wasn't until I met Pauline, that I realised
this wasn't the case and I was heading towards what would have been a lot of
unnecessary debt and legal trouble. It was only through Pauline and Pride
Mortgage Services that I was given all my options and each one explained so
clearly that Pauline found what was best for my needs. I can truly say she
went above and beyond the average "customer service" and was just like a
friend as well as an adviser in what I can say was a very stressful time in
my life. Thank you so very much Pauline for all your extra time, effort and
patience. I would happily tell all my friends and family about your service
when they buy property in the future.
D. C. - Penrith
Pride Mortgage Service made applying for a home loan easy. Prompt service
takes away all the worries that may come up in the entire process. Pauline
supplied excellent support and spent a great deal of time with and for us to
ensure that we got the most suited loan. Thank you!
G. & F. C.-J. - Glenbrook
A mortgage broker that really cares for their clients
is more like a friend, we don’t just inform: we support
Pauline Sultana has been our Mortgage Broker for over six years. She has
handled our mortgages with various banks, always ensuring we benefit from
the chosen product. We have utmost trust in her professionalism, vast
banking knowledge and honesty. Pauline is always available to her clients
and provides unbiased appropriate information suitable to our unique
circumstances. We highly recommend Pauline, not only to the experienced
purchaser but to all first home buyers who need a local, honest,
knowledgeable mortgage broker to walk them though their first home purchase.
After dealing with Pauline, there will be no need to seek out another
broker.
L. & S. D. - Pemulwuy
Thank you so much for your help, time and patience. We know that without you
and your support and knowledge that our dream of purchasing land at Tamworth
and our new VW Jetta would never have come true! Pauline you are never to
busy to make time for us and your easy going, kind and pleasant nature made
this transition for us so easy. We wish you all the very best for the future
and have no hesitation in recommending you to anyone, so keep smiling that
great smile and thanks a million.
J. & D. B. – Hebersham
We would like to say thank you from the bottom of our hearts for all the
help and support you’ve given yet again with the purchase of our new home.
Your service has been nothing short of outstanding and excellent and we
truly believe you havew nothing to improve on. We have not only a financial
advisor but a true friend. We can’t thank you enough Pauline.
J. P. & M. Z. – Mount Annan
Just a quick “Thank you” for all of your great work and support over the
last couple of months during our refinance. You’ve been a big help with all
of the issues you solved on our behalf, we greatly appreciate your efforts.
Thank you.
A. & V. D. – McGraths Hill
We have utilized Pauline Sultana’s service 3 times now, and again are
extremely happy. It is fantastic to be able to contact Pauline at any time
with questions we may have and never feel like a bother. Dealing with her
friendly service makes the stressful time of buying and selling so much
easier.
We always know she will find us a suitable and competitive bank that we will
be happy with. She is a lovely person and really great at what she does.
Thanks Pauline!
T. & M. M. - Oberon
We care as much as you care. If it can be done:
we’ll find a way!
My husband and I were in a situation where we thought that we would never
own our own home. My husband is unable to work due to his health and I work
part-time and care for him and our 2 children. My mother suggested that I
call Pauline saying that if anyone can get you a home loan - she can. I rang
Pauline and to my amazement, she got us a loan. We are just about to move
into our new house. I would recommend Pauline & Pride Mortgage Services to
anybody. The service has been great. Even though I have never met Pauline, I
feel like she is a friend.
G. & S. F. – Taree
Thank you Pauline for your persistence and patience when we didn’t think it
would happen and were about to throw the towel in. You are a very positive
person.
M. O. – Winmalee
Thank you for ALL your assistance in obtaining our first home loan. We
always thought owning our own home was a very distant dream, but with your
help, guidance and persistence the dream became a reality. Nothing was too
much effort for you, regardless of how busy you were or what was required.
Again, a BIG THANK YOU.
M. O. – Winmalee (again)
Thank you for your determination to see my difficult matter through to the
very end. The folders you gave me are a ‘god send’ and I now have everything
at my fingertips. I feel very organised and in control.
C. B. – St. Marys |
